Terms of Service

Pressjitsu.com provides hosting services to their custumers under the following Terms of Service. By creating an account on Pressjitsu.com you are accepting these terms. Pressjitsu.com reserves the right to modify these terms without notice.

Pressjitsu is a WordPress hosting company

Although we run in an environment where multiple various content management systems and frameworks could be used, our customers are allowed to run only websites based on the WordPress open source project and its derivatives, including its sister projets bbPress, BuddyPress and GlotPress.

We do, however, allow additional scripts and products to be used in conjuction with your WordPress site without any guarantee, such as advertising servers and a stat-collection scripts. These products must be an essential part of your WordPress site, so you may not, for example, run an independent ad-serving network, or a SugarCRM instance, but you could easily run a WordPress-based CRM if you need one.

Service-level Agreement

Pressjitsu provides a 99.9% uptime guarantee calculated on a monthly basis. If your WordPress site is down for more than 0.1% in any given month, you're entitled to SLA credits pro-rated for the downtime. However, please note that the SLA does not apply for outages caused by third-party plugins or themes, customer code and actions, although our support team will be happy to help fix the breakage in a timely manner.

To receive SLA credits please open a support request in your Pressjitsu Control Panel.

Abuse, Spam, Porn, etc.

You are not allowed to use the Pressjitsu platform for spam, abuse, pornography and other activities illegal in the United States. Pressjitsu.com is not responsible for any content hosted on our customer's sites unless explicitly uploaded by a Pressjitsu.com employee. You are not allowed to host copyrighted content. Any incoming DMCA request will be forwarded to the e-mail address associated with your account and you'll be given five days to comply with the request or file a counter-request.

Non-US government requests will also be forwarded to the e-mail address on file, however, you reserve the right to not comply with such requests at your own risk.

Payment & Refund Policy

All Pressjitus.com plans are billed monthly in credits at the beginning of the next cycle. If at that time your account balanced is less than the necessary amount, you will be given five days to top up your Pressjitsu.com credits account. After five days your account may be suspended. All payments on Pressjitsu.com are processed by a third-party (2Checkout). Pressjitsu.com never stores your credit card information.

Pressjitsu.com offers a refund policy for new customers only, and on the Solo plan only. If you are unhappy with the Pressjitsu Solo service within 14 days after account activation, you may contact support and ask for a refund.

Account Suspension

Pressjitsu.com reserves the right to suspend accounts in case of a violation of the Terms of Service. The most recent account backup is kept for 14 days only. Please contact support for access to account backups.